Pxl-Persona support

Send us a support request for product, account, billing, or session help. Include the page, session, or invoice you are asking about where possible.

Contact us for your support needs

Tell us what you were trying to do, what happened, and which account email we should check. For billing questions, include the invoice or checkout reference if you have it.

Before submitting

The public help page covers modes, sessions, billing, credits, and supported browsers.

Browser recommendation

Safari has known issues at the moment. Please use Chrome or Microsoft Edge for live avatar sessions.